Covid-19 - Your booking with us - last updated 18th May 2020
We are a small family-owned establishment who rely on being able to accept and welcome guests all year, to enjoy our location & facilities here in beautiful North Devon. Our fixed overheads here are pretty high and we are in worrying times for our business. We understand that this is an unsettling time for all our customers and would like to reassure you that we will continue to operate within Government guidelines.
Following the Prime Minster's announcement that no holiday travel is allowed and that we must remain closed, we are unable to accept guests currently up to 18th June 2020.
If you have a stay booked with us for 18th June 2020 on wards we are monitoring the situation.
For stays from 17th April to 18th June you can request a transfer of monies paid to another stay for this year or for stays in 2021. If the chosen holiday is more expensive, the balance must be settled within the normal 6 week period prior to travel condition.
For stays 19th June 2020 on wards our standard Terms and Conditions currently apply. If your balance is due in May then we shall be delaying these balances due until nearer to your stay.
We are constantly reviewing the latest guidelines and will update this page as new information becomes available.
Thank you everyone
Darren & Sarah